Security Incident – Customer Information

On 11 August 2026, Seekda detected a security incident in its systems. We took immediate measures to contain the incident and are continuing our investigation as a matter of priority.
Our investigation indicates that the incident affected individual properties rather than all properties using the Seekda platform. We are assessing the impact on a property-by-property basis and will update the available information as our investigation progresses.

Information for Seekda customers

We have made the current property-specific findings available through Hotel Manager. Customers can check whether their individual property has been identified as affected and whether any action is recommended.

Click here to check the current information for your property in Hotel Manager

A Hotel Manager login with access to the respective property is required. Customers managing multiple properties can check the information for each property individually.

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