The Phone Isn’t Dead. It’s Evolving.
In a world where online bookings, chatbots, and mobile apps are everywhere, it’s easy to forget one thing: guests still call hotels.
Whether it’s a last-minute room inquiry, a question about check-in time, or a request for late-night room service – phone calls remain one of the most direct and personal channels between guests and hoteliers.
But in a post-pandemic world with staffing shortages, rising guest expectations, and 24/7 demand, many hotels are struggling to keep up.
That’s where Seekda Stay comes in.
Seekda Stay: The Voice of Hospitality, Powered by AI
Seekda Stay is more than just a smart voice assistant. It’s your hotel’s 24/7 receptionist, booking agent, concierge, and translator – all in one. It handles guest calls with natural, human-like conversation, books rooms, answers questions, and frees up your team to focus on what really matters: personal hospitality.
This isn’t a gimmick. It’s a strategic shift. And it’s already reshaping the way hotels operate.
Why Seekda Entered the AI Voice Space
Seekda has been at the forefront of hospitality technology for years, powering direct bookings for over 4,000 hotels across Europe. But we knew that the next wave of innovation wouldn’t just live on screens – it would live in conversations.
We studied how guests communicate. We researched global AI trends. We partnered with Sadie, a cutting-edge voice AI technology developed specifically for the hospitality industry. And we listened to what hoteliers told us they needed:
- Help handling phone calls during off-hours
- Support for multilingual guest inquiries
- A solution for staffing gaps at the front desk
- Tools to improve conversion and reduce booking friction
Seekda Stay was born from these insights – and it’s here to answer every call, in every language, at any time.
Why Voice AI Is Perfect for Hospitality – And Why Now
Voice AI has rapidly advanced in the last three years, thanks to natural language models like OpenAI’s ChatGPT, Google’s Duplex, and Amazon’s Alexa AI.
But those tools weren’t built for hotels. They weren’t built to:
- Manage real-time availability and pricing
- Upsell spa packages or special offers
- Handle the nuance of guest emotions
- Integrate into property management systems
Seekda Stay was.
And unlike generic voice tools, Seekda Stay is trained on real hospitality scenarios, understands context, and adjusts tone based on the guest’s sentiment.
“Most guests don’t want to wait or navigate a clunky IVR menu – they just want to talk to someone. Now, they can.”
What Makes Seekda Stay Different?
- Truly Human Conversations
Guests don’t just get answers. They get empathy, nuance, and natural flow – just like talking to your best front desk staff. - Multilingual Communication
Whether your guests speak English, German, French, or Italian – Seekda Stay speaks their language fluently. - Fully Integrated with Seekda’s Booking Engine
Calls turn into conversions. No disconnect between what’s said and what’s bookable. - Data That Works for You
Every conversation generates insights: booking patterns, guest interests, seasonal queries – all at your fingertips. - Easy to Implement, Easy to Adjust
Launch in days, not weeks. Customize greetings, answers, escalation logic – all without developer help.
From Missed Calls to More Revenue
Let’s talk numbers.
Hotels lose an estimated 10–20% of potential bookings due to missed or unanswered calls – especially at night, on weekends, or in different time zones.
With Seekda Stay:
- Every call is answered instantly.
- Bookings are confirmed on the spot.
- Your team isn’t tied to the phone.
- And no potential guest slips through the cracks.
The result?
More revenue. More efficiency. Happier guests.
Relief for the Front Desk – Not Replacement
This is crucial: Seekda Stay isn’t here to replace your team. It’s here to support them.
Think of it like a highly trained virtual colleague who handles the repetitive tasks, the midnight inquiries, and the multilingual confusion – so your staff can focus on personal, high-touch hospitality.
Your receptionist will spend less time saying, “Check-in is from 3 PM,” and more time greeting guests with a smile.
Don’t Be Afraid of AI – Be Empowered by It
We know that adopting new technology can feel overwhelming. But Seekda Stay was built to be easy, intuitive, and reassuring – not intimidating.
- No robotic voice
- No confusing setup
- No disruption to your current systems
Just a smart, friendly voice that reflects your hotel’s brand, knows your rooms and services, and is ready to serve.
This Isn’t the Future. It’s Now.
Voice AI is no longer experimental. It’s a competitive edge.
Leading hotels around the world are already using AI to streamline operations, personalize service, and increase profitability.
At Seekda, we’ve done our homework — so you don’t have to.
We’ve built Seekda Stay to meet the real-world needs of hotels today, with an eye on tomorrow.
Want to Hear What Your Guests Will Hear?
Request a demo tailored to your property.
Experience the new voice of hospitality.
Empower your team.
Unlock more bookings.
Learn more about Seekda Stay and Seekda’s approoach:
- About Seekda Stay
- Tune in to a podcast episode: Why Seekda Stay
- More about Seekda’s Internet Booking Engine
- External Link: Powered by Sadie – learn more about Sadie
