Hosting and Platform Providers
Sub-processor
Function
Country
Amazon Web Services, Inc.
Hosting
Australia, United States
Imperva, Inc
Web Application Firewall, Content Delivery Network
Global
Microsoft Corporation
Hosting (Azure),
Hardware + operating systems
Australia, Canada,
United States
Google LLC
Hosting (Google Cloud Platform)
Australia, Canada, France, United Kingdom, United States
Data Analytics Platforms and Tools
Sub-Processor
Function
Country
Carry Technologies Inc. d/b/a Hightouch
Data Egress
India, Ireland, United States
Fivetran Inc.
Data Ingress
Australia, Canada, Germany (EU), India, Singapore, United Kingdom
Google Analytics
Analytics
United States
HubSpot, Inc.
Inbound marketing
United States
Tableau Software LLC
Data Analytics platform
Australia, United States
ZoomInfo
Business ContactInformation + database management
United States
End User Technology and Support Systems
Seekda Hospitality Solutions GmbH (“Seekda”) subcontracts a number of services in different markets to providers of technology, as well as call centre and other operational service providers. In the course of their operations, these providers may sub-process personal data on behalf of Seekda.
Subprocessor
Function
Country
Currency Alliance
Loyalty Solutions provider
Ireland
Flight Centre Management Travel Solutions LLC
Travel solutions
Dubai, Australia
Genesys [product –Purecloud]
Cloud-based PBX/call center
United States
Juniper
Website development and management
Spain
MessageBird
Marketing SMS tool
Netherlands
Onyx CenterSource
Commission processing provider
United States
Reward Ops
Marketing + loyalty analytics platform, including product merchandising support
Canada
Serefin Travel
Travel Solutions
Canada
Teleperformance Egypt
Call centre support services
Egypt
Wavenet Limited
VOIP edge devices
United Kingdom
Technology and Engineering Support
Seekda has a number of subsidiary companies operating in different markets. Those companies may undertake support functions to enable Seekda to deliver services. In doing so, those companies may act as sub-processors of personal data.
Subprocessor
Country
Aimia Proprietary Loyalty Sendirian Berhad
Malaysia
Providers of Operational Tools
Seekda may use third-party vendors in connection with the delivery of the relevant Seekda services. These third parties may process personal data in connection with monitoring, troubleshooting, log management and the provision of support or training to customers.
