Digital security in the hospitality industry is a shared responsibility. While Seekda provides an enterprise-grade security architecture at platform level, hotels play a crucial role in configuring access correctly and ensuring responsible user behavior to maintain a high level of protection.
Seekda is built according to security-by-design principles and operates on a hardened, enterprise-ready infrastructure.
Platform & Infrastructure
Encrypted data transmission
Secure private cloud infrastructure hosted in professional data centers
Hardened network perimeter with layered firewalling
Continuous monitoring and regular security updates
Identity & Access Security
Centralized authentication and authorization system
Two-Factor Authentication (2FA) supported and strongly recommended (customer enabled)
Role-based access control
The Seekda platform is designed to support the key regulatory and security requirements relevant to the hospitality industry.
Processing of personal data in accordance with applicable data protection regulations
Access restrictions based on the principle of least privilege
Technical and organizational measures (TOMs) to protect sensitive data
Support for customers in implementing GDPR-compliant processes
No storage of sensitive payment card data outside defined processes
Clear separation of system components and access layers
Infrastructure designed in line with common PCI security principles
Note: PCI certification remains the responsibility of payment providers and hotels.
Seekda follows core SOC 2 trust service principles, including:
Security
Availability
Confidentiality
This includes, among other measures:
Phishing and brand impersonation are among the most common cyber threats in the hospitality industry.
Seekda will never ask you to enter your credentials via non-official domains or through emails
Always verify:
The full website URL and pay attention to the domain
Suspicious emails – verify the request via official Seekda channels
Unexpected login or password reset requests
Use individual user accounts instead of shared accounts
Assign access rights based on defined roles
Deactivate accounts immediately when employees leave
Regularly review and remove unused or inactive accounts
Require all users to enable Two-Factor Authentication (2FA) on their own Seekda accounts
Use unique, strong passwords
Store passwords securely (password managers recommended)
Never write down or visibly store passwords
Lock workstations when unattended
Avoid logging in on shared or public devices
Keep operating systems and browsers up to date
Train staff regularly on security awareness

Sales Representative

Sales Representative

Sales Representative

Sales Representative
Effective online security for hotels is achieved through the combination of:
robust technology,
clear processes,
and informed users.
We strongly recommend that every hotel:
has a staff policy to enable 2FA,
reviews user access on a regular basis,
educates staff on phishing risks,
mandates the only use of officially communicated Seekda domains/access points
If you notice suspicious activity or believe your account may be at risk, please contact Seekda Support immediately.
Your data, your guests, and your business deserve the highest level of protection.
Erhalten Sie einen Preis, der speziell für Ihre Unterkunft zugeschnitten ist!
Fordern Sie eine personalisierte Demo von einem lokalen Teammitglied an.
Erhalten Sie einen Preis, der speziell für Ihre Unterkunft zugeschnitten ist!
Erhalten Sie einen Preis, der speziell für Ihre Unterkunft zugeschnitten ist!
Get a personalized demo from a local member of our team
Get a personalized demo from a local member of our team
Get a personalized demo from a local member of our team
Get a personalized demo from a local member of our team
Get a personalized demo from a local member of our team
Erhalten Sie einen Preis, der speziell für Ihre Unterkunft zugeschnitten ist!
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Fordern Sie eine personalisierte Demo von einem lokalen Teammitglied an.
Error: Contact form not found.
Get a pricing tailored specifically for your property!
Get a personalized demo from a local member of our team
As a partner, you’ll have the opportunity to work with one of the leading hotel tech companies and position yourself as an expert in the industry. Join Seekda as a partner and elevate your business with our cutting-edge hotel technology solutions.
Als Partner haben Sie die Möglichkeit, mit einem der führenden Hoteltechnologieunternehmen zusammenzuarbeiten und sich als Experte in der Branche zu positionieren. Schließen Sie sich Seekda als Partner an und verbessern Sie Ihr Geschäft mit unseren innovativen Hoteltechnologielösungen.
Are you ready to take your hotel to the next level? Book a personalized demo with one of our experts to see how Seekda’s innovative solutions can help you increase bookings, streamline operations, and boost revenue.
Partnerships are a strategic pillar of our business.
Partnerschaften sind eine strategische Säule unseres Geschäfts.
Lassen Sie sich von den inspirierenden Geschichten der Hoteliers begeistern, die mit Seekda zusammenarbeiten.